Outsourcing Manager – Financial Services
Position: Outsourcing Manager – Financial Services
Location: UK
Employment Type: Full-Time, Hybrid
Salary: Enquire
Description
About the Company – Mid-Tier Professional Services firm with a very strong track record in particular within the Financial Services space.
About the Role – The role is a Manager/Senior Manager within their UK outsourcing team, specific to Financial Services clients. You can expect the following:
- Forward-thinking and progressive atmosphere: The company promotes innovation and modern approaches.
- Supportive and friendly environment: A welcoming workplace culture that values collaboration and assistance.
- Diverse client portfolio: The role involves working with a variety of clients, offering a broad scope of experiences.
- Training and development: Excellent on-the-job training is provided to help employees grow in their roles.
- Career advancement opportunities: The position offers potential for professional growth within a dynamic business.
Overall, this is a positive and growth-oriented role for someone seeking both professional development and a collaborative work culture.
Responsibilities:
- You will have the primary task of controlling the workflow on a portfolio of clients.
- Dealing with more technical queries as they arise.
- Completing quality control reviews in a timely and accurate fashion.
- Review of bookkeeping and payment runs.
- Review and production of management accounts.
- FCA returns, VAT returns and registrations.
- Client billing process.
- Dealing with regular and ad-hoc queries as they arise.
- Provision of these deliverables in an accurate and timely way.
- Implementation of new clients with and without the support of senior management.
- Management of the staff completing such work.
- Interaction with, and leadership of, the BRFS team.
- Direct line management of more junior staff in some cases.
- Communication with individuals, including outsourcers, to train and develop them.
- Primary contact with senior client staff.
- Confident communication in writing and over the phone with staff of differing levels of seniority.
